Scope of the Policy
When you purchase a product online or send us an enquiry, we collect personal information such as your name, mailing address, contact numbers, email address, and credit card information. We may also obtain or ask for information about you as a result of authentication of the order (to protect you against fraud). This information is used to identify you as our customer, to process your order, payment and deliver your product to you. BrandRena will retain your personal information as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws.
We make it easy for you to keep your personal information accurate, complete and up to date. You can help us ensure that your contact information is accurate, complete, and up to date by logging in to your account at www.BrandRena.com.
How BrandRena uses your information
The information that you provide to us may be used to keep you informed about any important notices, such as communications about purchases and changes to our terms and conditions, policies, special promotions and events. We use this information to serve you better by helping us develop, deliver and improve our products, services, content and advertising. Given that this information is important to your interaction with us, you may not opt out of receiving these communications.
BrandRena is also provided with information about you from third parties, such as our business partners. Social media platforms such as our BrandRena Facebook page may also be used to gather information. However, BrandRena does not share its customer database with any third parties.
We may also use your personal information for internal purposes such as auditing, data analysis, statistics, internal marketing and demographics combined with other non-personal research to improve our products, services and communications with you.
We use Secure Sockets Layer (SSL) encryption on the registration, feedback and payment page. BrandRena recommends that you use an SSLenabled browser such as Internet Explorer, ChromeorFirefox to protect the confidentiality of your personal and credit/debit card information while it is transmitted over the Internet.
To ensure your personal information is secured, we communicate our privacy and security guidelines to BrandRena employees and strictly enforce privacy safeguards within the company.
If you require any further information or clarification regarding:
• removal of your personal information,
please e-mail us at: [email protected]